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| Cancellation and Refunds |
|Credit Information | Supplies |Parking Permit |
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TO REGISTER
* Registration can be made online, or by telephone, standard mail, fax, or in person.

* Registration is on a first-come, first-serve basis. Class registration is limited.

* Students under the age of 18 will need prior approval from Educational Outreach prior to registering.

* Please note: Class times, locations, and fees are subject to change. Our office will make all reasonable attempts to notify students of class cancellations or changes. It is recommended you call Registration the day or day prior to your class to confirm location.

* Please note: Membership and UNLV discounts are only available by calling registration at (702) 895-3394.

* Continuing Education discount is available on some courses for UNLV full-time (100% FTE) Classified staff and full-time (100% FTE) Faculty and Professional staff. More info...

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TO PAY
REGISTRATIONS ARE NOT PROCESSED WITHOUT PAYMENT. Payment must be received on the same day or registration will be cancelled without notice.

* Mail: Check, money order, or credit card information only. DO NOT SEND CASH.

* Fax: Credit card information required to process any faxed registrations.

* Telephone: Credit card only.

* In person: Check, money order, credit card, and cash accepted for walk-ins.

* Online: Credit card only

Credit cards accepted: Visa, Mastercard, Discover, American Express, Diners Club, and Debit cards with logos (VISA, Mastercard, etc.)

Checks: Make checks payable to UNLV Board of Regents. To expediate your registration, please send a separate check for each class. A $25 service fee will be assessed for any check that is returned from the bank for any reason.

* Please note: Each student is responsible for the payment of all fees associated with each course in which he/she enrolls within the time period specified by UNLV.  A student who fails to pay the aforementioned fees in a timely manner must pay the late fees established by UNLV and is subject to additional penalties as determined by the Institution.  Failure to pay applicable fees when due will result in referral to an outside collection agency. 

* Please note: A $25 service fee is assessed for any check that is returned from the bank for any reason.  Post-dated or two-party checks will not be accepted.  Any returned check shall be made good within ten days after notification to the student or suspension or dis-enrollment procedures may be instituted.  The Division of Educational Outreach cooperates with the Clark County District Attorney’s office to prevent bad check losses. 

* Please note: UNLV PCard (Procurement Card) cannot be used to pay for UNLV Educational Outreach sponsored or cosponsored professional development programs. Please use an IDR (Inter Departmental Requisition) when registering staff for these programs. The policy applies even when programs are presented at off-campus locations such as hotel convention and meeting facilities.

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WAYS TO REGISTER
1) ONLINE WEB REGISTRATION: Register online using a browser and an internet connection. Please have your e-mail address or student ID (begins with X00-xx-xxxx or XW0-xx-xxxx) and credit card information ready. If you are a new student, please read the instructions on our online system for information on how to register for the first time.

2) BY PHONE: Call (702) 895-3394, Mondays through Fridays 8am-5pm excluding holidays. Please have the following information available: course number, credit card number, expiration date on card, and cardholder's name.

3) BY FAX: Dial (702) 895-4195. Fax your registration form (available on website) to our office 24 hours a day, 7 days a week. Payment by credit card only for these registrations. Your registration will not be processed until the following business day if faxed after business hours.

4) BY STANDARD MAIL: Submit separate checks or money orders along with your registration form for each person/class payable to UNLV Board of Regents. This expedites your refund if a course is cancelled. If registering for both credit and non-credit courses, you must send separate checks for each. Please fill out credit card information on registration form prior to mailing it to our office. DO NOT SEND CASH.

Send registrations to:
UNLV Educational Outreach
4505 Maryland Parkway Box 451019
Las Vegas, Nevada 89154-1019

5) IN PERSON: Walk-in registration is accepted at our main office at 851 E. Tropicana Ave., on the corner of Tropicana and Swenson. Business hours are from 8am-5pm, Monday through Friday excluding holidays. DO NOT MAIL ANY PAYMENTS TO THIS ADDRESS.

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CANCELLATION AND REFUNDS
In case refunds are necessary, registrations paid by credit cards will be processed within five to seven (5-7) working days of the students cancellation notification. Those registrations paid by cash or check, will require a minimum of six (6) weeks for the refund check to be processed.

ALL requests for refunds must be in writing. They may be delivered, faxed, or mailed to our main office. Please include the reason for your cancellation.

Unless a separate policy is stated for a specific class (or classes), the following applies to all cancellations and refunds.

* Prior to the first day of class - 100% of your fee will be refunded minus a $10 administrative fee per class. You must submit your cancellation in writing. We make all reasonable attempts to notify students of cancellations or changes.

* If class has begun or concluded (including a one-day course), refunds are issued on an individual basis by calling the registration department at 895-3394. This must be done within 14 days of the end of the class.

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CREDIT INFORMATION
PROFESSIONAL CREDIT: Upon registering for a professional course (real estate or management) for the purpose of obtaining professional credit hours, please include your Nevada driver's license number.

CONTINUING EDUCATION UNITS (CEU): CEUs provide a standard unit of measure by which organizations and professions may grant recognition for participation in Educational Outreach programs. One CEU is equal to 10 hours of instruction. CEUs do not constitute academic credit, but are maintained as a permanent, nationally recognized record for participating individuals.

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SUPPLIES
Fees do not include supplies needed for courses unless so stated.

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PARKING PERMIT
Parking permits are now required on weekdays 7:00am - 7:00pm. Parking permits are included for Educational Outreach courses in the Educational Outreach office. After 5pm, students may park in faculty/staff spaces in all lots except for those located in lots M (North of the Dining Commons and the Student Health Center), I (north of Harry Reid Center for Environmental Studies), and G (between Frank and Estella Beam Hall and Tonopah Hall). Parking when in metered spaces you must pay the meter prior to 7pm. Register early to insure receiving your parking permit before your first class begins. Please allow five (5) working days to receive your parking permit in the mail.

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