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Frequently Asked Questions


Access Canvas by going to https://unlvedoutreach.instructure.com
Click on Login to Canvas 
Log in using yourusername and password.
Note: If this is your very first time logging in to Canvas, you will be prompted to agree to terms of service. Click Submit to continue.

Visit the Canvas Guide for Students for tutorials and help with common questions.

UNLV IT Help Desk

If you have questions regarding Canvas, please contact the UNLV IT Help Desk using the following methods:

Phone: 702-895-0777
Email: ithelp@unlv.edu
Submit a ticket: WebCampus Help Request form or click on Help from Canvas and select Report a Problem
 

Help Desk Hours
Phone: 7 days a week 8:00 am - 8:00pm (including holidays)

Instructors: Courses are typically available a few months before the start of the new semester. An announcement is made in UNLV GO when the new course shells are ready. Your access will also depend on whether or not you have been assigned to your courses in Student Manager.

Students: Courses will be accessible to students 1 week prior to the start date listed in https://register.edoutreach.unlv.edu 

Visit https://status.instructure.com to see if Canvas is currentl online and operational.

There are two separate mobile apps with different functionalities available for Android and iOS devices.

Canvas App (for students) will allow users to access course content as a student. (Available on Android 4.2+ and IOS 10+)
Teacher App (for instructors) will allow users to perform instructor functions such as interacting with students, adding course content, and grading. (Available on Android 5.0+ and IOS 10+)